Installation of a single product. For example, installation of Avaya Aura Experience Portal or Avaya Aura Communication Manager with Media Gateways and IP Phones
Implementation of Unified Communication (UC) or Contact Center (CC) Solution with two or more products. Example: Deployment of Avaya SIP Solution with Communication Manager, System Manager, Session Manager, Session Border Controller, etc.
Migration of major software versions and change in hardware. Example: Avaya Aura Experience Portal migration from 6.x version to 7.x version.
Upgrade of software version within the same version release. Example: Avaya Aura Experience Portal upgrade from 7.2 version to 7.2.1 version.
Integrate Avaya Products or Solution with 3rd Party vendors like Cisco, Microsoft, Siemens, Alcatel, etc. Example: Integrating Avaya Communication Manager with Cisco Unified Communication Manager, Skype for Business via Avaya Session Manager (SIP Integration).
Migration from one vendor platform to another vendor or moving from one Avaya solution to another. Example: IP Office solution migration to Avaya Aura Communication Manager Solution.
Develop custom self-service applications, CTI based applications and CRM integrations.