Technology Consultation helps customers to successfully plan their Avaya Unified Communication and Contact Center solution design. We provide designs for large, complex implementations that involves multiple locations which will be deployed in multiple phases. Our consultant provides design for migration and technology replacement of complex enterprise solutions. We take requirements for advanced design techniques, follow best practices and address complex technology challenges.
BluCetus provides an Enterprise Architect who serves as a strategic advisor to the customer and leads the engagement from start to final design and documentation. Our Enterprise Architect will follow a proven programmatic process, that includes information or requirements gathering, information analysis, and design development. Our Services will be aligned with customer’s business and technical environment and will be provided remotely and onsite visits.
Technology Consultation includes:
Solution Audit, Solution design and Custom Package.
Discover, document architecture and configurations of existing deployed voice communication solution
Audit covers Avaya Unified Communication and Contact Center Solution.
Highlight technical gaps, issues and risks.
Deliverables: Enterprise Overview Diagrams and Solution Audit documents.