Custom Self Service Application Development:
- Custom VoiceXML/CCXML Inbound & Outbound Applications
- Visual Self Service Mobile Application
- Inbound and Outbound NPS Survey Applications
- IVR Integration – One Time Password (OTP), Point of Sale (POS), Payment Gateway, Core Banking, Card Management, Telecom, Billing & Hospitality Management.
- Integration with Middleware WDSL, MQ, IBM WebSphere, JBOSS and Oracle WebLogic.
- Integration with DB like MS SQL, Oracle Postgres, nosql and Mongodb
- CTI Applications – Custom Screen Pop & Agent Desktop with telephony controls using TSAPI, TAPI and JTAPI
- CTI Integration with XML, Web services & DMCC
- Click to Dial functionality
- Call back request
- Microsoft dynamics
- Sugar CRM